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affordable health solutions.

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We started off as a pharmacy with big dreams.

Founded in 2015, Simple Online Healthcare began life providing over the counter treatments to patients across the UK. This quickly expanded into private online GP clinics, and NHS prescriptions. Today, we are trusted by over 1000 patients per day, to make sure they receive their medication safely and on time.

500,000+

Patients served annually

3

Countries serviced

100+

Team Members

Our growing family

From our beginnings in local community pharmacy, Simple Online Healthcare has grown to now have digital health services in the UK, Australia and Germany. Simple Online Pharmacy and Dr Felix in the UK, Simple Online Doctor in Australia, Kapsel in Germany.

The aim of each service is to make healthcare easily, accessible and simple for our patients.

The logo for Simple Online Pharmacy

Simple Online Pharmacy launched in 2015, our UK registered pharmacy and doctor service provides both NHS and private services.

Our convenient NHS prescription pouch service is helping patients across the UK keep their medication organised, and improve compliance.

Our private GP services give patients the chance to obtain treatment for a number of common conditions from the convenience of their own home.

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The logo for Simple Online Pharmacy

Our Australian digital health service was launched in 2016, and provides easy access to basic healthcare online.

Simple Online Doctor has serviced patients from the major population centres on the coast, to tiny outback towns.

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The logo for Simple Online Pharmacy

Dr Felix, founded in 2013, is an online clinic offering GP consultations, home test kits and prescription medication delivered, all from the comfort of your home.

Effective December, 2023, Dr Felix was merged with Simple Online Pharmacy. Our dedicated team remains committed to providing service to our longstanding patients who have supported the Dr Felix brand for the past decade.

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The logo for Simple Online Pharmacy

Kapsel will be our direct to consumer German telehealth brand. It was created to fulfil the growing need for German patients seeking affordable and convenient care.

The telehealth landscape in Germany is rapidly shifting and Kapsel is strategically positioned to satisfy this demand.

Kapsel does not currently work with insurance and is only available in Germany.

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Meet the team

Aamina Rafiq
Pharmacy Manager
Abdal Alvi
Superintendent Pharmacist
Ali Bashir
Area Manager
Claire Thompson
Buyer
Heather Bowman
Accounts Lead
Joanne Robertson
Lead Dispenser
Martin McDonald
Patient Care Team
Michael Hope
Head of Finance
Paul Milne
Patient Care Team Lead
Rachel McCallum
Patient Care Team
Ryan McGill
Accounts Assistant
Scott Lawrie
Senior Marketing Manager
Aamina Rafiq
Pharmacy Manager
Abdal Alvi
Superintendent Pharmacist
Ali Bashir
Area Manager
Claire Thompson
Buyer
Heather Bowman
Accounts Lead
Joanne Robertson
Lead Dispenser
Martin McDonald
Patient Care Team
Michael Hope
Head of Finance
Paul Milne
Patient Care Team Lead
Rachel McCallum
Patient Care Team
Ryan McGill
Accounts Assistant
Scott Lawrie
Senior Marketing Manager

Join our team

We're always on the lookout for talent. If you're passionate about helping make lives easier, we'd love to hear from you.